Pineapple

Frontier Pay

Crafting a global FinTech brand

Industry - Hospitality

"We approached SingleThread to rebrand our payment services business, FCG, to Frontier Pay in preparation for our national launch and subsequent European and global expansions.

We set the bar very high for Marcus and Andy, challenging them to compete with global brands. We requested a complete brand strategy, identity, and website within a tight timeline.

They not only met all our requests but also delivered a comprehensive build for us in less than two months. The team fully immersed themselves in our business, creating a strategy and brand that positions Frontier Pay as a modern, inclusive fintech company that bridges gaps in the global financial ecosystem."

Sher Khanagha, CEO

When established UK payment services provider FGC approached us with their vision for global expansion, we faced an intriguing challenge: creating a Wise-calibre brand identity without a Wise-sized budget.

Under CEO Sher Khanagha's leadership, the company needed a complete transformation to support its ambitious European and global launch plans.

Strategic Brand Architecture

Rather than view budget constraints as a limitation, we turned them into a catalyst for innovation. We developed a flexible, multi-use brand architecture that could scale across cultures and contexts while maintaining consistency. This efficient approach allowed us to create everything from logos to billboards without sacrificing impact or quality.

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Cross-Cultural Communication

Our biggest challenge was crafting messaging that would resonate across 20+ countries while serving both B2C and B2B audiences. We developed a dual-tone framework: energetic and optimistic for retail users and sophisticated and strategic for business clients. The brand personality had to transcend cultural boundaries while maintaining its core identity.

Digital Presence with Purpose

The website needed to serve multiple functions: converting new customers, providing member access, and showcasing the brand's global capabilities. We engineered an intuitive user journey that balanced accessibility with sophistication, ensuring each visitor-whether individual or institution-found their path quickly.

Through strategic design choices and careful resource allocation, we created a brand ecosystem that could compete with industry giants while maintaining its unique identity. The result is a cohesive global brand that feels both established and innovative, ready to challenge the status quo in international payments.

Brand Identity

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Website & UI/UX

Data Processing & Reporting